Phone (757) 233-1500 Fax: (757) 222-3833
Patient Copy for Office Policy
Because appointment hours are reserved for you, we ask for 24 hours’ advance notice (NOT AFTER HOURS OR WEEKEND) if you need to cancel or change your appointment. There is a late cancellation or no show fee of $50 that is not covered by insurance.
An emergency is typically a crisis situation that occurs after-hours and cannot wait until the following business day for a response. Our on-call therapist is available to current clients and will answer calls during those times. For extreme emergencies, please go to the nearest hospital or call 911. If you are a current patient with an emergency, please call 757-651-3003.
Business Hours/Telephone Calls
Our office will answer the phone between the hours of 9am to 5pm for all calls.
· If you require paperwork to be filled out by our office, please allow 7 business days for this to be completed.
If you are rude to any of the staff members, by phone or in person, you will be discharged from the practice.